Growth & Metrics

Product-Market Fit Matrix

The PMF Matrix assesses product-market fit across different customer segments. It identifies where product resonates and where gaps exist for targeted optimization.

When to Use This Framework

Measuring product-market fit
Identifying target segments
Prioritizing optimization
Expansion planning

How to Apply This Framework

  1. 1

    Identify all customer segments

  2. 2

    Measure satisfaction per segment

  3. 3

    Measure retention per segment

  4. 4

    Measure revenue per segment

  5. 5

    Create matrix visualization

  6. 6

    Focus on best-fit segments first

Real-World Examples

Dropbox achieving PMF in tech worker segment first

Slack PMF with distributed teams

Airbnb PMF in urban centers initially

Strengths

  • Identifies where you have strongest PMF
  • Guides segment prioritization
  • Shows expansion opportunities

Limitations

  • Requires good data per segment
  • Segments can be hard to define
  • PMF definition varies by industry

Related Frameworks

Consider combining this framework with:

Jobs to Be DoneAARRR Pirate MetricsValue Hypothesis vs Growth Hypothesis

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