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HomeFrameworksFeature Audit/Inventory
Product Management

Feature Audit/Inventory

A Feature Audit catalogues all product features, their usage rates, customer satisfaction, and strategic value. It identifies what to keep, improve, sunsetting, and build.

When to Use This Framework

Understanding feature utilization
Identifying waste
Prioritizing technical debt
Making sunsetting decisions

How to Apply This Framework

  1. 1

    List all product features

  2. 2

    Track usage metrics per feature

  3. 3

    Measure customer satisfaction per feature

  4. 4

    Assess strategic importance

  5. 5

    Calculate ROI (usage × satisfaction × importance)

  6. 6

    Segment into keep/improve/sunset/build

  7. 7

    Create roadmap

Real-World Examples

Slack eliminating unused messaging features

Figma sunsetting complex plugins

Stripe retiring legacy APIs

Strengths

  • Reveals true feature utilization
  • Guides prioritization decisions
  • Identifies technical debt

Limitations

  • Time-intensive to audit
  • Usage metrics can be misleading
  • Hard to measure satisfaction

Related Frameworks

Consider combining this framework with:

Kano ModelRICE PrioritizationFeature Deep-dive

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